Shipping policy

Last updated: April 22, 2026

Processing Time All orders are processed within 2–4 business days. Orders placed on weekends or holidays will be processed the next business day. During launches or high-volume periods, processing may take up to 5 business days — we will notify you if this applies to your order.

Domestic Shipping (United States)

Order Tracking Once your order ships, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking to update after you receive the email.

Lost or Stolen Packages TALI is not responsible for packages lost or stolen after confirmed delivery. If your tracking shows delivered but you have not received your package, please check with neighbors and your local post office first, then contact us at hello@weartali.com and we will do our best to assist.

Damaged Orders If your order arrives damaged, please email hello@weartali.com within 7 days of delivery with your order number and photos of the damage. We will send a replacement or issue a refund at our discretion.

International Shipping We currently ship within the United States only. International shipping is coming soon — follow us at @wear.tali for updates.

Address Accuracy Please double-check your shipping address at checkout. TALI is not responsible for orders shipped to an incorrectly entered address. If you notice an error after placing your order, contact us immediately at hello@weartali.com and we will do our best to correct it before the order ships.

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TALI — jewelry you never take off. @wear.tali | weartali.com | hello@weartali.com